Privacy Policy

Last updated: 15 June 2025

ShJalc respects your privacy. This policy explains how we collect, use, store, and protect your personal data when you interact with our website or services. It applies to all visitors, clients, and users of sh-jalc.com.

1. Data We Collect

We may collect the following categories of personal information:

  • Contact data: name, email address, phone number, and company name when you fill out a form or contact us.
  • Message data: any information you voluntarily provide in inquiries, requests, or correspondence.
  • Technical data: IP address, browser type, device information, and usage statistics collected via cookies and analytics tools.
  • Event data: page views, clicks, and session duration for improving our website and services.

2. How We Use Your Data

Your data is processed for the following purposes:

  • Responding to your inquiries and providing legal consultancy or compliance advice.
  • Managing client relationships and service delivery.
  • Improving our website, content, and user experience through analytics.
  • Complying with legal and regulatory obligations applicable to our business.
  • Sending relevant updates or regulatory alerts only with your explicit consent.

3. Cookies and Tracking

We use cookies and similar tracking technologies to analyse traffic, remember preferences, and enhance functionality. You can control cookie settings through your browser. Third-party analytics providers (e.g., Google Analytics) may process anonymised data on our behalf.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers who assist us with hosting, email delivery, analytics, and CRM management. These processors are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. When no longer needed, data is securely deleted or anonymised.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: request a copy of the data we hold about you.
  • Rectification: correct inaccurate or incomplete data.
  • Deletion: request erasure of your data, subject to legal obligations.
  • Portability: receive your data in a structured, machine-readable format.
  • Withdraw consent: opt out of marketing or analytics processing at any time.
  • Lodge a complaint: contact your local data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details below.

7. Contact Information

For privacy-related inquiries, data requests, or complaints, please reach out to:

ShJalc

5026 Margaret Viaduct Suite 316

Email: info@sh-jalc.com

Phone: +27 57 602 5582

8. Anti-Misrepresentation Statement

ShJalc does not make false, misleading, or deceptive claims. We do not fabricate endorsements, create fake urgency, or misrepresent our affiliation with any government body or regulatory authority. Any guarantees of specific legal outcomes are provided only in writing and based on documented evidence. Our ownership and contact details are transparent and verifiable.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

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